Stop maintaining FAQs, article navigation or keyword metadata – allow customers to ask for what they need in natural language
benefits
Improved Quality
Better informed customers are more likely to engage with a business accurately and in a timely manner.
Contact Deflection
Give a customer easy access to the information they want and then they can get on with their lives.
Customer Satisfaction
Take responsibility for the effectiveness of search and get customers to the information they need quickly and easily.